Customer care & feedback

Ashton Burkinshaw, and the Countrywide Group, offer many different services to thousands of customers each year.

We’re proud of our award wins and strive each year to maintain the highest standards of customer service excellence. Your feedback has been key to the development of our training and the service we provide, therefore we encourage all our customers to share their experiences with us.

To leave us feedback, please use the form below. We welcome your input.   
 

More information on our customer care process

Lettings

Customer care process for letting or renting property.

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We always aim to provide a high quality service to our customers. However, if you encounter any problems and we are unable to resolve them you can take your complaint to an independent Ombudsman. Our advice is covered under the Financial Ombudsman Service.

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By submitting this form, you acknowledge that your data will be processed by Countrywide Estate Agents Limited for the purposes of providing the service and/or product you have requested. Personal data will be processed in accordance with the Data Protection Act 2018 and all other applicable data protection law and regulation. Full details of how we may process your data can be found in our Privacy Notice.
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Lettings: Ashton Burkinshaw Lettings is a trading name of Countrywide Residential Lettings Limited, Registered Office: Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN. Registered in England Number 02995024. Countrywide Residential Lettings Limited is a member of and covered by the ARLA Propertymark Client Money Protection Scheme. Countrywide Residential Lettings Limited is an agent and subsidiary of Countrywide Estate Agents Limited, Registered in England Number 00789476, Registered Office: Cumbria House, 16-20 Hockliffe Street, Leighton Buzzard, Bedfordshire, LU7 1GN. Countrywide Estate Agents is an appointed representative of Countrywide Principal Services Limited which is authorised and regulated by the Financial Conduct Authority FRN 301684. VAT number 500 2481 05.

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